Annual Support – Email Support – $4,750
Does your team want to have ongoing access to the product experts? An annual support agreement is the best way to engage with our technical support team when you have a question. Support requests are managed through ZenDesk and are usually resolved within 1 to 2 business days. Customers with active support agreements also have influence on product roadmap priorities and new feature layouts.
Buy now to submit a support ticket today. Or, contact us to discuss other support plans and picking the package that is right for you.
Annual Support includes:
- Email Support through ZenDesk
- Monthly status meetings to discuss product road map and local projects
- Emergency assistance (when production is down)
- Bug reporting and feature feedback